The “Bias Effect”, How it’s affecting our Industry.

Most organisations believe that they must stay competitive and must learn and improve every day to keep up with or stay ahead of the pack. But even the companies who are known for their dedication to Learning & People Development find it difficult to practice what they preach in the real world.   Having worked […]

Review of the 2017 CIMSPA Labour Market Intelligence Report By CC Leisure Solutions

CC Leisure Solutions are skills development partners of CIMSPA – the Chartered Institute for the Management of Sport and Physical Activity, and we’ve just completed a deep dive into their 2017 Labour Market Intelligence Report – an excellent overview of the challenges and positives of working in sport and physical activity. Throughout the report, a […]

Why missed calls and long waiting times are a thing of the past.

For the last 7 years of doing consultancy and running service related courses, I constantly see organisations putting their heads in the sand when it comes to missing calls or not capturing data, so I have had a look at the market and teamed up with the best there is at improving this service. Moneypenny […]

Guide to use Skill or Will matrix

Skill Will Matrix   This is an easy to use tool to ensure that you can get the best out of your team, making sure staff are aligned in the process   Objective To inform decisions about how best to lead and manage individual members of a team to secure optimal performance within the context […]

Attitude or IQ – Which one will get you further?

LinkedIn Influencer Travis Bradberry published this post originally on LinkedIn. When it comes to success, it’s easy to think that people blessed with brains are inevitably going to leave the rest of us in the dust. But new research from Stanford University will change your mind (and your attitude). Psychologist Carol Dweck has spent her entire career studying […]

Understanding your team is easy if you know how!

Disc team training

Why is it helpful to know someone’s DiSC style? We make judgments about people as soon as we meet them. We can’t help it. These assumptions help us communicate and relate to others. DiSC helps you make better-informed judgments that you can refine as you learn more about a person. Reading someone’s body language, noticing […]