Teaching people how to connect better with their customers

Introducing Everything DiSC® Sales

Everything DiSC® Sales is classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalised learning experience.  Participants learn how to read the styles of their customers. The result is salespeople who adapt their styles to connect better—and close more sales.

Everything DiSC Sales focuses on three vital areas:

Understanding Your DiSC Sales Style
Recognising and Understanding Customer Buying Styles
Adapting Your Sales Style to Your Customer’s Buying Style

Make The Program Work For You

Everything DiSC Sales is the most in-depth and easily customizable DiSC-based sales-training solution available.

Sales-specific, personalised content creates an in-depth learning experience. Modular design and online tailoring features allow you to design a customised program that’s right for your organisation.

Follow-Up Tools

Everything DiSC Sales Customer Interaction Maps: The perfect personalised cheat sheets to prepare for sales calls! These one-page follow-up reports help salespeople adapt their style to meet the needs of a real-life customer by comparing their selling style to the customer’s buying style. And participants get unlimited access—at no additional charge.

NEW! Everything DiSC Supplement for Facilitators: Provides more detailed data about an Everything DiSC assessment and helps facilitate a more productive discussion about a respondent’s DiSC style, including unexpected items — unlimited access to all Everything DiSC profiles, excluding everything DiSC 363® for Leaders.

NEW! Everything DiSC Team View: Provides an at-a-glance view of any group of respondents and their Everything DiSC maps. No limit to the number of respondents included in the report — unlimited access to all Everything DiSC profiles.

Everything DiSC Comparison Report: Build better relationships and make training stick! These 10-page research-validated follow-up reports can be created for any two participants to illustrate their similarities and differences.

Everything DiSC Facilitator Report: Provides a composite of your group’s DiSC styles and information on how DiSC styles can impact your organisation’s culture. Includes the names and styles of each participant. They are sold separately.

Everything DiSC Group Culture Report: Helps you determine the group’s DiSC culture, explore its advantages and disadvantages, discuss its effect on group members, and examine its influence on decision making and risk taking. Sold separately.

Modular Facilitation

In-depth

Six 50-minute modules are fully scripted and include engaging experiential and processing activities. Facilitator notes give tips to maximise learning.

Easily Customizable

Switch out video clips. Modify the PowerPoint®, Leader’s Guide, and handouts. Add or delete sections to fit any timeframe.

The Everything DiSC Sales Facilitation Kit includes:

  • Leader’s Guides in MS Word
  • PowerPoint with embedded video
  • Stand-alone, menu-driven video
  • Participant handouts in MS Word
  • Templates and images
  • Sample Everything DiSC Sales Profile
  • Sample Everything DiSC Customer Interaction Map
  • Research documentation
  • Sales Interview Activity Card sets (for 24 participants)
  • Everything DiSC Customer Interaction Guides (for 24 participants)
Section 1

Understanding Your DiSC Sales Style

Module 1: Introduction to the DiSC Sales Map. Participants learn about their DiSC sales style and how personal priorities influence their selling behaviours.

Module 2: Participants use what they’ve learned about sales priorities in an interviewing activity.

Section 2

Understanding Customer Buying Styles

Module 3: Participants learn customer mapping, a new way of people-reading. They practice their customer-mapping skills in a competitive video-based activity.

Module 4: Participants learn about different customer priorities, then use their new skills to identify the buying styles of current customers.

Section 3

Adapting Your Sales Style to Your Customer’s Buying Style

Module 5: Participants use their DiSC Sales Maps to understand how to navigate from their styles to those of different types of customers.

Module 6: Participants are adapting to their most challenging customer and complete an interaction plan for working with that customer.